Have you ever been on a team that got bogged down in indecision and argument? What about a team that couldn't get its decisions implemented? These problems often can be resolved and even avoided with good consensus-building skills.

Keep in mind that consensus is when everyone can support the decision. Some may be reluctant or unable to come to a decision because they are worried about making a mistake. Some might have their egos so invested in their idea that it is difficult for them to negotiate and cooperate. Also, voting on proposals creates a set of people who have lost and are then not as motivated to support and implement the winning ideas.

You can assist the teams you are on with your consensus-building skills. Try these ideas::

		Check for consensus when you hear your team getting excited about an idea. "Seems like we all like that idea. I'm wondering if we have consensus." "It sounds like we may have consensus. What does everyone think?"
		When a team is stuck in disagreement, suggest identifying and listing the advantages and disadvantages. This typically encourages openness and objectivity. "Let's write out the pros to this idea on the white board and then the cons."
		If one or more members seem to be holding up a decision, negotiate. "What changes would you suggest that would increase your support?" "How can we resolve this together?" Then, of course, listen to and consider all ideas.

		To inquire about classes at your workplace, contact us:
		Janie Trainor: jtrainor@novaworks.org
		Marsha Austin: maustin@novaworks.org
		www.pepskills.org